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Meet The Team | Potsdam, New York | Potsdam Orthodontics

Karen, Office Manager


You will most likely see Karen sitting at the reception desk during your visits. She acts as the treatment coordinator and office manager and will be your contact for most insurance questions, payments & contracts, and pretty much everything else that is not clinical. Three of her top strengths are ‘Ideation’, ‘Futuristic’, and ‘Learner’. Karen has lots of interests and her quest for learning has led to 3 different college degrees. She has been a teacher, an entrepreneur, full time mother and house maker which, of course, included volunteer work. When she gave up her local quilting club during the time when her children were toddlers she was given some advice that she has taken to heart, “You don’t have to do everything in life at the same time. Even if you give something up for a while, you can always come back to it later if you want to.” And so, in trading one interest for another, she studied to become a software programmer and worked in the computer industry for several years before changing hats once again to help manage the practice.


Dana (Pronounced Donna), Orthodontic Assistant


Dana just might be the most meticulous person you’ll ever meet. Everything has a place, and everything in its place! She joined our practice at a time when she was on a quest to find her calling and has been with us ever since. When she’s not at the office, you’ll find her in her kitchen creating delicious cakes and other scrumptious treats. Dana loves to be outdoors and enjoying hiking, bike riding, and leading out in her church youth group. She brings a view of life that began in Puerto Rico before moving stateside while still a teenager. You can always try your Spanish out with her if you need help prepping for your next test. 


Brodie, Orthodontic Assistant


Brodie can talk to anybody about anything! She loves people and they love her back. Easy-going and friendly, Brodie will make you feel at home in our office. Being an orthodontic assistant is only one of her many interests. She loves loves loves her dogs and has been learning to be a professional dog groomer. Even though she is rooted in the North Country, she sometimes escapes back to Maine to spend time with her family on the beaches and in the family cabin. 


Carol, Orthodontic Assistant & Just about everything else


Carol officially joined our practice full time at the beginning of 2019. You may have never met a person as optimistic! Always up for a challenge, she tackles every new opportunity with enthusiasm. Carol has lived her whole life in Central and Northern New York and has worked with Dr. Agnetta as his assistant for several years, quickly making herself indispensable.